Questions people ask us.

We offer psychotherapy, counselling, addiction treatment and recovery support, and mental health assessment and diagnosis. We also run community outreach camps, school programmes and training for organisations.

Children, young people, adults, couples and families. Care is confidential and shaped around each person's needs.

Booking ahead helps us prepare and match you with the right professional. If you are unsure, call or WhatsApp us first and we will guide you.

Yes. Your information is not shared without your consent, except where the law requires it or someone's safety is at serious risk. We explain this clearly at your first session.

It is a calm conversation about what you are experiencing and what kind of help may be useful. You don't need to have everything figured out before you come.

Yes, when you agree and it helps your recovery. We help families understand what is happening, communicate better and support healing at home.

Yes. Through outreach camps, school visits and workplace sessions we take mental health support to people who may not easily reach a clinic.

Donations fund our community work: outreach camps, school programmes, follow-up care and subsidised sessions for people who cannot afford full clinic fees.

Yes. Clinic fees cover private care. Donations extend that care beyond the clinic to people and communities with limited access.

Yes. In the donation form you can choose a focus such as youth mental health or community outreach. General gifts matter too, because they let us respond to the most urgent need.

Yes. Monthly gifts let us plan outreach and follow-up with confidence. You can change or cancel a monthly gift at any time from the receipt email.

Donations are processed by Donorbox with bank-level encryption. We never see or store your card details.

Yes. Subscribers to The Serenity Letter get programme updates and stories. Personal client details always stay confidential.